How important is service to the bottom line?
What most annoys customers?
Our customer service is very much hit and miss - to get our service absolutely right where do we begin?
What are the two biggest mistakes sales people make?
How do I get my salespeople to call more prospects?
My sales people seem to be genuinely very busy but they’re not making their targets, what’s wrong?
I was at a sales seminar recently where the presenter said it was possible to double our sales if we really wanted to. Is this realistic?
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