Outshine your Competition

Outshine your Competition Think back over the last week: when you bought your petrol or groceries, collected your dry cleaning or dropped in to pick up a takeaway, how were you treated? Did you feel appreciated, important? Did you feel good afterwards? Was it a...

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Do you remember people’s names?

Do you remember people's names? To use the excuse, “I’m just no good with names” is just not acceptable if you want to make the best impression you can on the people you do business with. So how do you remember names? Probably rule number one should be that you want...

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